Quality Improvement Project Specialist

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The Pennington Biomedical Research Center (PBRC), a research facility of the Louisiana State University System, is seeking a full time Quality Improvement Project Specialist (QuIPS). The current position available will be working remotely, in Houma, at Leonard J Chabert Medical Center, as well as the Baton Rouge Area. The QuIPS are an integral member of the Network Evaluation Support Team (NEST) and the LSU Improving Clinical Outcomes Network (ICON). The QuIPS work on a variety of tasks to assist in the development of the NEST infrastructure and will be the primary facilitator of the quality improvement (QI) projects supported by ICON. Monthly travel to PBRC is required for departmental meetings and training, reimbursement will be provided. This position will: Provide project and administrative support to the NEST Director; Provide direct on-site and telephone support for clinics participating in LSU ICON projects; Develop working relationships with on-site project teams and clinic staff at multiple out-patient clinical sites, including off-site out-patient clinics associated with the hospital; Develop rapport with critical clinic staff, problem solve, and establish systems fitting the culture of the individual site; Patient recruiting, consenting, data collection, data reporting activities, scheduling and conducting subject interviews, extracting medical and demographic data from medical records, administering patient questionnaires, extracting and reporting quality metrics from a variety of proprietary databases and communication of results in Microsoft Excel, and REDcap.
Bachelor's degree. Experience in primary care service and/or implementation of practice-based quality improvement projects or medical/health services research. Familiarity interacting with patients within the LSU Hospital System including appointment scheduling, clinic operations, and resource scheduling is a plus. Experience with CLIQ or EPIC preferred but not required. Computer literacy needed for data entry and data management. Experience in communication with medical providers, researchers, quality improvement teams and a clinic manager is desired. Must hold a valid driver's license and have dependable transportation. The candidate must be self-motivated, goal orientated with a proficiency in Microsoft Office software (Excel, Word, PowerPoint) and able to juggle multiple projects. Applications will be accepted until a suitable candidate is found.
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